【即客云】对话能力（原导购）
<p> </p><p><span style="color: rgb(81, 81, 81); font-family: "Microsoft Yahei", Simsun; font-size: 14px; background-color: rgb(255, 255, 255);">需要配置好参数才能正常使用即客云公众号导购功能，具体配置教程可查询：</span><a href="http://bbs.zhichiwangluo.com/forum.php?mod=viewthread&tid=18448&highlight=%E5%8D%B3%E5%AE%A2%E4%BA%91" target="_blank" class="gj_safe_a" style="overflow-wrap: break-word; margin: 0px; padding: 0px; text-decoration-line: none; color: rgb(85, 85, 85); font-family: "Microsoft Yahei", Simsun; font-size: 14px; white-space: normal; background-color: rgb(255, 255, 255);">http://bbs.zhichiwangluo.com/for ... 3%E5%AE%A2%E4%BA%91</a><span style="color: rgb(81, 81, 81); font-family: "Microsoft Yahei", Simsun; font-size: 14px; background-color: rgb(255, 255, 255);"> </span></p><p><span style="font-size:24px"><span style="overflow-wrap: break-word; margin: 0px; padding: 0px; font-weight: 700;">一、功能介绍</span></span><span style="color: rgb(81, 81, 81); font-family: "Microsoft Yahei", Simsun; font-size: 14px; background-color: rgb(255, 255, 255);"> </span></p><p><span style="color: rgb(81, 81, 81); font-family: "Microsoft Yahei", Simsun; font-size: 14px; background-color: rgb(255, 255, 255);">即客云2.1对接了公众号导购API，实现了在即速管理后台内，进行导购管理，敏感词设置和导购素材库设置等功能。 </span></p><p><span style="font-size:24px"><span style="overflow-wrap: break-word; margin: 0px; padding: 0px; font-weight: 700;">二、使用场景</span></span></p><p><span style="color: rgb(81, 81, 81); font-family: "Microsoft Yahei", Simsun; font-size: 14px; background-color: rgb(255, 255, 255);">1. 即客云公众号导购可调用用户数据管理、导购管理、粉丝管理、自动回复、导购离线自动回复、敏感词设置、公众号素材等功能使用； </span></p><p><span style="color: rgb(81, 81, 81); font-family: "Microsoft Yahei", Simsun; font-size: 14px; background-color: rgb(255, 255, 255);">2. 适用于公众号粉丝激活结合导购提升产品转化率 </span></p><p><span style="font-size:24px"><span style="overflow-wrap: break-word; margin: 0px; padding: 0px; font-weight: 700;">三、功能展示图</span></span><span style="color: rgb(81, 81, 81); font-family: "Microsoft Yahei", Simsun; font-size: 14px; background-color: rgb(255, 255, 255);"> </span></p><p><img id="aimg_18663" src="http://bbs.zhichiwangluo.com/data/attachment/forum/202005/25/114838pzf8iaow5mmn5nm6.png" class="zoom" width="855"/> </p><p><span style="color: rgb(81, 81, 81); font-family: "Microsoft Yahei", Simsun; font-size: 14px; background-color: rgb(255, 255, 255);"></span><span style="overflow-wrap: break-word; margin: 0px; padding: 0px; font-weight: 700; color: rgb(81, 81, 81); font-family: "Microsoft Yahei", Simsun; font-size: 14px; background-color: rgb(255, 255, 255);"><span style="font-size:24px">四、操作教程</span></span><span style="color: rgb(81, 81, 81); font-family: "Microsoft Yahei", Simsun; font-size: 14px; background-color: rgb(255, 255, 255);"> </span></p><p><span style="overflow-wrap: break-word; margin: 0px; padding: 0px; font-weight: 700; color: rgb(81, 81, 81); font-family: "Microsoft Yahei", Simsun; font-size: 14px; background-color: rgb(255, 255, 255);"><span style="font-size:18px">4.1公众号导购管理后台</span></span><span style="color: rgb(81, 81, 81); font-family: "Microsoft Yahei", Simsun; font-size: 14px; background-color: rgb(255, 255, 255);"> </span></p><p><span style="color: rgb(81, 81, 81); font-family: "Microsoft Yahei", Simsun; font-size: 14px; background-color: rgb(255, 255, 255);">可以在即客云-总览-公众号中进入公众号导购管理后台： </span><img id="aimg_19145" src="http://bbs.zhichiwangluo.com/data/attachment/forum/202006/22/144320sih22kmdeqzmmvvi.png" class="zoom" width="855"/> </p><p><span style="color: rgb(81, 81, 81); font-family: "Microsoft Yahei", Simsun; font-size: 14px; background-color: rgb(255, 255, 255);">或者在即客云-公众号导购中进入公众号导购管理后台： </span><img id="aimg_19151" src="http://bbs.zhichiwangluo.com/data/attachment/forum/202006/22/152121y1p9u0cxv4t7ptv1.png" class="zoom" width="855"/> </p><p><span style="color: rgb(81, 81, 81); font-family: "Microsoft Yahei", Simsun; font-size: 14px; background-color: rgb(255, 255, 255);">在公众号管理后台，可以查看当前公众号导购的相关数据。点击对应功能入口，就能进入具体功能页面： </span><img id="aimg_18666" src="http://bbs.zhichiwangluo.com/data/attachment/forum/202005/25/114949b60360t3ckitiw00.png" class="zoom" width="855"/></p><p> <span style="color: rgb(81, 81, 81); font-family: "Microsoft Yahei", Simsun; font-size: 14px; background-color: rgb(255, 255, 255);"></span><span style="font-size:18px"><span style="overflow-wrap: break-word; margin: 0px; padding: 0px; font-weight: 700;">4.2 用户管理</span></span><span style="color: rgb(81, 81, 81); font-family: "Microsoft Yahei", Simsun; font-size: 14px; background-color: rgb(255, 255, 255);"> </span></p><p><span style="color: rgb(81, 81, 81); font-family: "Microsoft Yahei", Simsun; font-size: 14px; background-color: rgb(255, 255, 255);">用户管理会跳转至公众号客户池，可以进行设为导购或批量设为导购的操作： </span><img id="aimg_19147" src="http://bbs.zhichiwangluo.com/data/attachment/forum/202006/22/150847couizozui11idd11.png" class="zoom" width="855"/> </p><p><span style="color: rgb(81, 81, 81); font-family: "Microsoft Yahei", Simsun; font-size: 14px; background-color: rgb(255, 255, 255);">也可以为客户进行分配导购或批量分配导购的操作： </span><img id="aimg_19146" src="http://bbs.zhichiwangluo.com/data/attachment/forum/202006/22/145558ob7obv4frfglggbg.png" class="zoom" width="855"/><span style="color: rgb(81, 81, 81); font-family: "Microsoft Yahei", Simsun; font-size: 14px; background-color: rgb(255, 255, 255);"></span></p><p><span style=""><span style="font-family:微软雅黑">对已经设置为导购的客户，可以进行解绑导购：</span></span></p><p><img id="aimg_19149" src="http://bbs.zhichiwangluo.com/data/attachment/forum/202006/22/151756y9mcnfn5na5girba.png" class="zoom" width="855"/><span style="color: rgb(81, 81, 81); font-family: "Microsoft Yahei", Simsun; font-size: 14px; background-color: rgb(255, 255, 255);"></span></p><p><span style="font-family:微软雅黑">已绑定导购的客户，可以进行换绑导购：</span></p><p><img id="aimg_19148" src="http://bbs.zhichiwangluo.com/data/attachment/forum/202006/22/151259b0v0w6wd0whrp2wp.png" class="zoom" width="855"/></p><p><span style="overflow-wrap: break-word; margin: 0px; padding: 0px; font-weight: 700; color: rgb(81, 81, 81); font-family: "Microsoft Yahei", Simsun; font-size: 14px; background-color: rgb(255, 255, 255);"><span style="font-size:18px">4.3 导购管理</span></span></p><p><span style="color: rgb(81, 81, 81); font-family: "Microsoft Yahei", Simsun; font-size: 14px; background-color: rgb(255, 255, 255);">设为导购后，该用户即绑定导购的身份，分配导购后，该用户即成为所分配导购的粉丝，具体数据可以在导购管理页面查看： </span><img id="aimg_18670" src="http://bbs.zhichiwangluo.com/data/attachment/forum/202005/25/115111vetezts4tve7rman.png" class="zoom" width="855"/> </p><p><span style="color: rgb(81, 81, 81); font-family: "Microsoft Yahei", Simsun; font-size: 14px; background-color: rgb(255, 255, 255);">在导购管理中，同样可以进行解除导购、粉丝换绑、设置绑定自动回复、离线自动回复的操作： </span><img id="aimg_18671" src="http://bbs.zhichiwangluo.com/data/attachment/forum/202005/25/115124g0oos0h7u7haewha.png" class="zoom" width="855"/> </p><p><span style="color: rgb(81, 81, 81); font-family: "Microsoft Yahei", Simsun; font-size: 14px; background-color: rgb(255, 255, 255);"></span><span style="font-size:18px"><span style="overflow-wrap: break-word; margin: 0px; padding: 0px; font-weight: 700;">4.4 敏感词</span></span><span style="color: rgb(81, 81, 81); font-family: "Microsoft Yahei", Simsun; font-size: 14px; background-color: rgb(255, 255, 255);"> </span></p><p><span style="color: rgb(81, 81, 81); font-family: "Microsoft Yahei", Simsun; font-size: 14px; background-color: rgb(255, 255, 255);">在敏感词页面内，可以设置敏感词同步至公众号。设置成功后导购发送内容若包含敏感词，将无法发出： </span><img id="aimg_18672" src="http://bbs.zhichiwangluo.com/data/attachment/forum/202005/25/115148ucck5kmc1imkcmhf.png" class="zoom" width="855"/> </p><p><span style="color: rgb(81, 81, 81); font-family: "Microsoft Yahei", Simsun; font-size: 14px; background-color: rgb(255, 255, 255);"></span><span style="overflow-wrap: break-word; margin: 0px; padding: 0px; font-weight: 700; color: rgb(81, 81, 81); font-family: "Microsoft Yahei", Simsun; font-size: 14px; background-color: rgb(255, 255, 255);"><span style="font-size:18px">4.5 公众号素材库</span></span><span style="color: rgb(81, 81, 81); font-family: "Microsoft Yahei", Simsun; font-size: 14px; background-color: rgb(255, 255, 255);"> </span></p><p><span style="color: rgb(81, 81, 81); font-family: "Microsoft Yahei", Simsun; font-size: 14px; background-color: rgb(255, 255, 255);">在公众号素材库页面，可以添加</span><a href="http://www.jisuapp.cn/" target="_blank" style="overflow-wrap: break-word; margin: 0px; padding: 0px; text-decoration-line: none; color: rgb(0, 0, 0); font-family: "Microsoft Yahei", Simsun; font-size: 14px; white-space: normal; background-color: rgb(255, 255, 255);">小程序</a><span style="color: rgb(81, 81, 81); font-family: "Microsoft Yahei", Simsun; font-size: 14px; background-color: rgb(255, 255, 255);">卡片的素材，添加成功之后，可以将该素材同步给小程序导购，导购聊天时可直接调用该素材： </span><img id="aimg_18673" src="http://bbs.zhichiwangluo.com/data/attachment/forum/202005/25/115216zcprcsmvrliphylf.png" class="zoom" width="855"/> </p><p><span style="color: rgb(81, 81, 81); font-family: "Microsoft Yahei", Simsun; font-size: 14px; background-color: rgb(255, 255, 255);">同理可以添加文本或图片类型的素材：</span></p><p><span style="color: rgb(81, 81, 81); font-family: "Microsoft Yahei", Simsun; font-size: 14px; background-color: rgb(255, 255, 255);"> </span><img id="aimg_18674" src="http://bbs.zhichiwangluo.com/data/attachment/forum/202005/25/115226vb3mf34m1bj334zt.png" class="zoom" width="855"/> <span style="color: rgb(81, 81, 81); font-family: "Microsoft Yahei", Simsun; font-size: 14px; background-color: rgb(255, 255, 255);"></span><img id="aimg_18675" src="http://bbs.zhichiwangluo.com/data/attachment/forum/202005/25/115234hb3prxrj3y797yzz.png" class="zoom" width="855"/></p><p> </p>
页:
[1]